This morning I planned to write a review about another online store in Indonesia. Jakarta Notebook came into my mind as I am currently have a transaction going with them, and it is still on process. So I started to find some information about them by typing the keyword "Jakarta Notebook" on Google Search. And the search result are quiet surprising, just right below the link to Jakarta Notebook online shop, there's also a link to an article that wrote a negative review about the shopping website and came from the owner of Desain Digital blog, the title of the article is "Jakarta Notebook Memang Menyebalkan" which is mean "Jakarta Notebook Is Su*k!" in English.
I wondering what is the problem, and I opened the link then read it carefully. After I read the article and all the comments written by many disapointed JakNot customers, I found out that there is a problem with their service. Almost all negative reviews and comments were slightly disapointing with the careless staff of the online shopping website. This is a huge punishment for the developing online store, and this shouldn't happened to a website which is trying to gain some good reputation around the net.
I'm also quite often using their service and bought some various things from them, but overall my transactions just went fine and no problem, beside of just one bad experience regarding their Affiliate System's program. But hey, one bad customer's experience could bring one negative review brought online through the internet, and then read by millions of internet users. That's an absolute disadvantage for an online shopping website which need good reputation among the other biggest online store in Indonesia.
So in this article I will also write my own experience using Jakarta Notebook..
I began to use their online store service in 2013, when I was looking for PowerBank for my mobile device. They sell a cheap portable charge made by Chinese factory named Taff PowerBank. While other 5.200 mAh portable chargers are priced above IDR 200K, they sell Taff's 5.200 mAh for just IDR 120K (equal to US$ 10,- only). I was interested so I bought one online using Cash on Delivery method. The first experience was satisfying.
Then I started to think of selling some cheap goods offered on their website, so I bought another couple of Power Bank to sell it to some of my friends. Once I had a quite big transaction when I sold an Apple's iPad 1 to my friend priced IDR 4 million (US$ 380,-), and it was also a nice one.
But the nightmare started when I applying to join their new program Affiliate System. After I completed the registration step one by one, I transferred some money (just IDR 100K) to Mr. Heryyanto for the cost completing the program's registration. After the transfer done, my merchant ID is verified and given the Merchant ID number.
For a while it was started to confuse me, because the personal manager they appointed for me were not supportive at all. He should actually guided me about the process of becoming one of their affiliate system member, but he didn't.
From that time I realized, this is why Jakarta Notebook is having so many negative review around the internet. The have no sufficient qualified personnel working for them. As an employee of Online Store, you have to be respective person and care your customer more.
The sreenshot of google search result with "Jakarta Notebook" keyword.
I wondering what is the problem, and I opened the link then read it carefully. After I read the article and all the comments written by many disapointed JakNot customers, I found out that there is a problem with their service. Almost all negative reviews and comments were slightly disapointing with the careless staff of the online shopping website. This is a huge punishment for the developing online store, and this shouldn't happened to a website which is trying to gain some good reputation around the net.
I'm also quite often using their service and bought some various things from them, but overall my transactions just went fine and no problem, beside of just one bad experience regarding their Affiliate System's program. But hey, one bad customer's experience could bring one negative review brought online through the internet, and then read by millions of internet users. That's an absolute disadvantage for an online shopping website which need good reputation among the other biggest online store in Indonesia.
So in this article I will also write my own experience using Jakarta Notebook..
I began to use their online store service in 2013, when I was looking for PowerBank for my mobile device. They sell a cheap portable charge made by Chinese factory named Taff PowerBank. While other 5.200 mAh portable chargers are priced above IDR 200K, they sell Taff's 5.200 mAh for just IDR 120K (equal to US$ 10,- only). I was interested so I bought one online using Cash on Delivery method. The first experience was satisfying.
Then I started to think of selling some cheap goods offered on their website, so I bought another couple of Power Bank to sell it to some of my friends. Once I had a quite big transaction when I sold an Apple's iPad 1 to my friend priced IDR 4 million (US$ 380,-), and it was also a nice one.
But the nightmare started when I applying to join their new program Affiliate System. After I completed the registration step one by one, I transferred some money (just IDR 100K) to Mr. Heryyanto for the cost completing the program's registration. After the transfer done, my merchant ID is verified and given the Merchant ID number.
For a while it was started to confuse me, because the personal manager they appointed for me were not supportive at all. He should actually guided me about the process of becoming one of their affiliate system member, but he didn't.
From that time I realized, this is why Jakarta Notebook is having so many negative review around the internet. The have no sufficient qualified personnel working for them. As an employee of Online Store, you have to be respective person and care your customer more.
do you still selling the things from jaknote by ur affiliate account? can we discuss about this? yesterday, i registered my acc to become one of their affiliate member.
ReplyDelete