Showing posts with label Online Store Review. Show all posts
Showing posts with label Online Store Review. Show all posts

Wednesday, June 4, 2014

Jakarta Notebook, Most Hated Super E-store

This morning I planned to write a review about another online store in Indonesia. Jakarta Notebook came into my mind as I am currently have a transaction going with them, and it is still on process. So I started to find some information about them by typing the keyword "Jakarta Notebook" on Google Search. And the search result are quiet surprising, just right below the link to Jakarta Notebook online shop, there's also a link to an article that wrote a negative review about the shopping website and came from the owner of Desain Digital blog, the title of the article is "Jakarta Notebook Memang Menyebalkan" which is mean "Jakarta Notebook Is Su*k!" in English.

The sreenshot of google search result with "Jakarta Notebook" keyword.

I wondering what is the problem, and I opened the link then read it carefully. After I read the article and all the comments written by many disapointed JakNot customers, I found out that there is a problem with their service. Almost all negative reviews and comments were slightly disapointing with the careless staff of the online shopping website. This is a huge punishment for the developing online store, and this shouldn't happened to a website which is trying to gain some good reputation around the net.

I'm also quite often using their service and bought some various things from them, but overall my transactions just went fine and no problem, beside of just one bad experience regarding their Affiliate System's program. But hey, one bad customer's experience could bring one negative review brought online through the internet, and then read by millions of internet users. That's an absolute disadvantage for an online shopping website which need good reputation among the other biggest online store in Indonesia.

So in this article I will also write my own experience using Jakarta Notebook..

I began to use their online store service in 2013, when I was looking for PowerBank for my mobile device. They sell a cheap portable charge made by Chinese factory named Taff PowerBank. While other 5.200 mAh portable chargers are priced above IDR 200K, they sell Taff's 5.200 mAh for just IDR 120K (equal to US$ 10,- only). I was interested so I bought one online using Cash on Delivery method. The first experience was satisfying.

Then I started to think of selling some cheap goods offered on their website, so I bought another couple of Power Bank to sell it to some of my friends. Once I had a quite big transaction when I sold an Apple's iPad 1 to my friend priced IDR 4 million (US$ 380,-), and it was also a nice one.

But the nightmare started when I applying to join their new program Affiliate System. After I completed the registration step one by one, I transferred some money (just IDR 100K) to Mr. Heryyanto for the cost completing the program's registration. After the transfer done, my merchant ID is verified and given the Merchant ID number.

For a while it was started to confuse me, because the personal manager they appointed for me were not supportive at all. He should actually guided me about the process of becoming one of their affiliate system member, but he didn't.

From that time I realized, this is why Jakarta Notebook is having so many negative review around the internet. The have no sufficient qualified personnel working for them. As an employee of Online Store, you have to be respective person and care your customer more.

Saturday, May 31, 2014

Online Store Tokobagus.com Changed Name Into OLX.co.id

Tokobagus.com Surprisingly Change Their Name Into OLX.Co.id

There are something different when you tried accessing the online buying and selling websites, Tokobagus.com. After typing the URL address, a notification appears on the screen stating that the name of biggest e-commerce site in Indonesia Tokobagus.com will be changed into OLX Indonesia and it's address will also change at www.olx.co.id.

A surprising maneuver made by the business company Tokobagus has officially announced that the website changed its name becoming OLX starting Tuesday, twentieth May 2014. In an official statement, OLX explained that this change only occurs in the new name and URL. Trading activities and advertising can still be done as usual.

"This change will only occurs to the website name, which Tokobagus.com be OLX, including a new logo and URL we specially introduce to you. While all other aspects, which have been enjoyed by millions of Indonesian society today, will remain the same and unchanged," wrote the e-commerce company in press release received lately this morning.

Just a short review, OLX itself is a global e-commerce brand owned by Naspers. The company has invested in Tokobagus since 2010. Thanks to it's aggressive advertising method on the internet, the commercial site literally achieved success on commercial and brand recognizing by Indonesian netters. Now it is considered as one of the biggest online shopping website and every single user can be their own seller plus being buyer to another seller.

OLX Group is now already present in 106 countries. The websites of e-commerce was already available in more than 40 languages. OLX Group was founded in 2006 by Fabrice Grinda and Alec Oxenford. Since they were first established, the company is headquartered in Buenos Aires, Argentina. However, after the expansion, OLX moved its base of operations in New York, USA, in effort to chasing another success story of Information Technology company as the other competitors.

In 2010, Naspers entered as a strategic investor in OLX, reportedly through an investment of 20 to 40 million U.S. dollars. With this large amount of capital, they hope to be spreading all around the world and become the biggest e-commerce company in the world.

Naspers is a large media group based in South Africa. Expansion into Indonesia made ​​in 2010 when investing in Tokobagus, and also Multiply that now has stopped operating.

When investing in a group OLX, Naspers said it would acquire or establish an internet community in the country, before plunging into e-commerce, communications, and content.

Since it was hard to compete in Indonesian e-commerce market, where there are some large company operating various website with online-store concept, such as Berniaga, Lazada, Rakuten, and the minor companies like Kaskus with their unique militant users and followers, OLX Indonesia need to be more aggressive than their rival to promote the new name, logo, and URL.

We will no longer see the cute and funny advertisement on Indonesian television saying "Jual aja di Tokobagus.Com", instead of the new ads which promoting the changing concept of their e-commerce website. Well, I hope they will be able to maintain their success formula in making online trading in Indonesia become easier.

Elevania: Your Heaven, Online Shopping Website

Cinta Laura Is Promoting New Online Shop Elevania

As you may have noticed in various sites, you will see a picture of Indonesian artist and celebrity, Cinta Laura, promoting a new online store released on year 2014 named "Elevania". Some of us may wondering what kind of a new store it is. Workintern will review it for you. Now, let's check together.

Online Shopping in elevenia is taking the chance of increasingly advanced technology which certainly facilitate our access to enjoy all things. One of it's advantage is online shopping. Starting from a small trend, now online shopping has become part of everyday lifestyle. Online shopping made ​​quick for all things, which only requires the internet connection and wired transfer of money. Today, online shopping more exciting with the presence elevenia, a latest marketplace that provides more than 800,000 products that are ready to buy!

Well, it's interesting that the site already claim for having more than eight hundred thousand of items listed on their shop. Is it really that much or it's just a bragging trick to make their sites looks better.

At the bottom of their page you will see an information of it's owner, which contain the phrase PT XL Planet as the author of the site www.elevenia.co.id not responsible for the accuracy of the information and display the products that are registered by the seller. Which means any seller can put displays they wanted to, but the company hosting them will not take any responsibility for frauds of their product's list.

Then after that, we will know that PT XL Planet is a joint venture company between PT XL Axiata and SK Planet ltd. So it's actually owned by one of the biggest internet service provider and the second largest cellular network provider in Indonesia, which is owned by some Malaysian holdings company. XL Axiata is known as one of the largest telecommunications companies in this country.

Their concept of e-commerce are Transaction on elevenia means you can enjoy shopping system the open marketplace platform. Payment solutions we provide are Escrow System, which ensures secure transactions running. You don't have to worry about the security of payment method, because the already using the better service of it's kind.

There will be five simple step to do transaction in Elevania, which is:
  1. Elevenia buyer pick any good the want to buy in the transaction.
  2. Elevenia will provide notification to the seller that the transaction happened.
  3. Upon notice of elevenia, the seller sends the goods to the buyer.
  4. After receiving the goods, buyer to confirm that the goods were already received by the buyer.
  5. After receiving confirmation, elevenia make disbursements of funds to the seller.
As simple as that five step, and it's mostly secure because the system made by Elevania will not tolerate any fraud. If the goods bought by it's user are not the same that they expected, than customer can send a complaint mail to Elevania, and they will ask the customer to return the goods and then the money will be transferred back to customer.

So don't be hesitate just to visit this new online store available in Indonesia. Happy shopping!